You agree to the privacy policy below, and the Privacy Policy for Substack, the technology provider.
Effective Date: January 1, 2026
1. Introduction: This Privacy Policy and Terms of Service describe how personal information and transaction details are collected, protected, and managed across this publication, website, and associated private wellness consulting services (”Site”). By accessing this Site, subscribing to publications, or booking consulting sessions, you consent to the practices described in this document.
2. Wellness Coaching & Consulting Disclaimer (Non-Medical Services) All educational articles, digital programs, and private one-on-one consulting sessions provided through this Site operate strictly under an educational and wellness coaching model:
No Patient-Provider Relationship: Consulting sessions, video assessments, and digital communications do not constitute physical therapy, medical treatment, diagnostic services, or medical care. Engaging in consulting services does not establish a physical therapist-patient relationship.
Not Medically Necessary / No Insurance Billing: Services and programs offered through this Site are elective wellness and sensory education sessions. They are not classified as medically necessary health care, and we do not bill, process, or assist with Medicare, Medicaid, or private commercial health insurance claims.
Consult Your Physician: Wellness guidance, movement analysis, and sensory reweighting education do not replace formal medical evaluation, prescription medication, or individualized physical therapy rehabilitation. Always consult your primary care physician or specialist regarding acute medical symptoms or neurological changes.
3. Information We Collect: We collect information provided directly by you and generated through your use of the Site:
Identification and Contact Data: Full name, email address, mailing address, and phone number provided during account registration, newsletter subscription, or session scheduling.
Consulting & Intake Notes: Movement history, symptom descriptions, and subjective balance goals submitted through intake forms or private video consultations. This information is used strictly to tailor educational guidance and is never shared with third parties.
Financial and Transaction Data: Billing addresses and payment details. All financial transactions are processed securely through our third-party payment gateway, Stripe. We do not store, retain, or access your raw credit card numbers or banking data on our local servers.
Technical and Usage Data: Browser type, IP address, device specifications, access timestamps, and referring pages collected automatically via secure server logs and standard cookies.
4. How We Use Your Information: We use your information exclusively for the following operational and instructional purposes:
Delivering newsletter articles, paid educational publications, and multimedia resources.
Scheduling, confirming, and conducting private online wellness and sensory consulting sessions.
Processing subscription renewals, one-time consulting fees, and digital product purchases.
Responding directly to customer support inquiries and general communications.
Maintaining internal administrative records and financial compliance.
5. Third-Party Service Providers. We share necessary operational data only with established service providers under strict data security protocols:
Publishing Platform: Substack Inc., which provides newsletter distribution, reader management, and user authentication infrastructure.
Payment Processing: Stripe Inc., which processes all credit card transactions, recurring subscriptions, and invoicing under PCI-DSS compliance standards.
Video Communications: Secure teleconferencing tools used exclusively to conduct scheduled private consulting sessions.
We never sell, rent, lease, or trade your personal data, email address, or intake notes to third-party marketers or advertisers.
6. Health Information and Communications Security. Because services provided through this Site are wellness consulting and educational coaching rather than covered healthcare operations, communications are not governed by HIPAA. However, we maintain strict administrative, digital, and physical safeguards to ensure that all consulting notes, client intakes, and private discussions remain confidential and secure. Do not submit sensitive medical records or confidential health data through public comment sections or unsecured public forms.
7. Cookies and Technical Tracking. The hosting platform uses standard functional and analytical cookies to keep you logged in, verify active paid subscriptions, and track aggregated readership statistics. You can modify your browser settings to reject cookies, though certain interactive features of the Site may be limited.
8. Data Retention and Client Rights. You retain the right to manage your personal information:
Opt-Out: You can unsubscribe from email newsletters and updates at any time by clicking the “Unsubscribe” link at the bottom of any email.
Access and Erasure: You may request access to, correction of, or deletion of your stored account data and intake history by contacting us directly.
Data Retention: Administrative and transaction records are retained only as long as necessary to maintain active accounts or satisfy tax and legal recordkeeping requirements.
9. Contact Information. For questions regarding this Privacy Policy, data privacy practices, or consulting agreements, contact:
Founder & Consultant: Brian Werner, PT, MPT
Email: bwerner27811@gmail.com
Mailing Address: 800 N. Tamiami Trail, Sarasota, FL 34236